Shipping & Returns
We provide FREE shipping. After items are ordered, canvases are prepared within 3 days and will be shipped on a fourth day and will reach to you in next 8-16 days. Custom orders will take additional 4 days. Items are shipped worldwide including Canada, United States, Australia, New Zealand, UK and Europe. Please see estimated date of arrival on the products page. For customer's peace of mind, all shipping will be tracked by our team.
Refunds & Returns
All items are made to order and therefore not subject to return. Cancellations can only be done within 24 hours ( PST) of placing an order.
Late or missing refunds (if applicable): Refunds are posted in next 3-5 business days. Please contact us if you don't receive your refund in 5 business days (count holidays as non-business day).
Sale items (if applicable): Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable): We only replace items if they are defective or damaged. Claims for damages must be done within three days after receipt of product. If you need to exchange it for the same item, send us an email at email@example.com / Epikkanvas@gmail.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.